Elesa+Ganter's Privacy Notice

1. Protection of your personal data

For us, protecting your personal data is job one. This website is operated by
ELESA S.p.A., Via Pompei, 29 - 20900 Monza, MB, Italy, phone: +39 039 28111, email: info@elesa.com and Otto Ganter GmbH & Co. KG, Triberger Straße 3, 78120 Furtwangen, Germany, phone: +49 7723/65070, email: info@ganter-griff.de (hereinafter also “we”). We are the “responsible authority” pursuant to the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). If you would like to use this website, we will need to occasionally collect, save and use the following personal data for usage, arrangement of content, ordering, delivery and rendering of services as well as payment processing (in particular preparing, concluding, transacting and reversing a purchase agreement) for our services: Last name, first name, title, mailing address, e-mail address, telephone number, bank account information and password.

Your personal data that you provide to us, for example when ordering or by email (such as your name and contact data) will only be used for correspondence with you, and will be and processed for the purpose for which you provided the data. The legal basis for this is Art. 6 Para. 1 p.1 lit. a and b GDPR. We will only provide your data to the shipping company responsible for the delivery, provided that this is necessary to deliver the items. For payments, we will provide your payment data to the financial institution responsible for payment. Apart from that, we will only collect, process or use your data such as for advertising purposes, as provided by the law, or in response to your express consent. If you provide your consent electronically in response to our Internet offer, we will provide the relevant notifications pursuant to the law and will record your consent in appropriate technical systems.

We will also offer you the option of registering with us. The advantage of this is that you will not have to reenter your data each time you visit. You can update or delete your profile at any time. The data are processed during registration pursuant to Art. 6 Para. 1 p. 1 lit. a. GDPR

We will ensure that your personal data will not otherwise be made accessible to third parties, except as required by law or with your prior express consent. To the extent that we use third-party services for processing, the provisions of the GDPR and BDSG will be observed.

2. General information

While you are visiting our website, our web server will be collecting general information in order to operate our service, in particular your type of software and hardware, browser, computer IP address, which websites you visit and the time and length of your visit. This is not intended to infer your personal data. This information is needed to allow you to visit the website, for statistical purposes, and to improve our Internet service. The legal basis for this is Art. 6 Para. 1 p. 1 lit. f GDPR

3. Technical security

To protect the data provided to us, we continuously update our technical and organizational safety measures. These measures are intended to prevent unauthorized access, illegal deletion or manipulation and accidental loss of data.

4. Your rights

If desired, you can obtain free of charge information on all of the personal data that we have saved including the origin, recipients and categories of recipients to whom this data is sent, as well as the purpose of data processing. You may object to the processing of your personal data at any time. The law also entitles you to correct and delete your personal data and to restrict the processing of your personal data. You are also entitled to data portability. You can also submit a complaint to the responsible supervisory authorities.

 After you have granted your approval for your relevant personal data to be processed, you can withdraw this approval at any time. This does not affect the legality of processing data from the time of your consent to the time of its withdrawal.

Should you have any questions with regard to the collection, processing or use of your personal data, or with regard to exercising your rights, please feel free to contact the address in §1 above, or send an e-mail to info@elesa-ganter.com.

5.  Further information

We value your trust. We therefore seek to keep the lines of communication open at all times regarding the processing of your personal data. Should you have any questions that are not answered by this privacy statement or if you would like more information about a particular item, please feel free to contact us at any time.

Our Privacy Officer can be reached at info@elesa-ganter.com.

6. Length of archiving

Personal data that have been provided to us through our website are only saved until the purpose for which they have been granted is accomplished. As stipulated by commercial and tax law, the archiving period for certain data can be up to 10 years.

7. Newsletter

You may receive a newsletter free of charge. The newsletter provides information about current offers, new products, coupons, events or other news from our company. To receive this newsletter, you will need to provide us with your e-mail address. The data are processed on the basis of your consent pursuant to Art. 6 Para. 1 p. 1 lit. a GDPR. You will only receive the newsletter after registering on our website. This can also be done while ordering. In any case, we will send you an e-mail, which will ask you to confirm registration. You will receive our newsletter only after you have provided your confirmation. If you only want to register for the newsletter, we will only use your e-mail address to send you the newsletter. We will save your e-mail address until you no longer wish to receive the newsletter. Saving your e-mail address allows us to send you the newsletter.

You are free to cancel the newsletter at any time and can withdraw your consent to being e-mailed the newsletter. You can cancel by clicking the link provided in each newsletter, or by email to info@elesa-ganter.com, or by sending a message to the address in the masthead. We will then immediately delete all data associated with receiving the newsletter.

8. Google Analytics

This website uses Google Analytics, a website service of Google Inc. (Google). Google Analytics uses cookies or text files that are saved on your computer and allow your use of the website to be analyzed. The information provided by the cookie on your use of this website is generally sent to a Google server in the United States where it is saved. If you activate IP anonymization on this website, your IP address will be abbreviated by Google beforehand within the member states of the European Union or other signatories to the Agreement on the European Economic Area. Only in exceptions will the full IP address be sent to a Google server in the United States and abbreviated there. On behalf of this website operator, Google will use this information to evaluate your use of the website, to prepare reports on website activities and provide other services for the website operator associated with website use and services related to the use of the Internet. The IP address sent from your browser by Google Analytics will not be combined with other data at Google. You can keep cookies from being saved by selecting a corresponding setting in your browser program. If you choose to do this, however, you may not be able to take advantage of all of the functions of this website. Additionally, you can prevent Google's collection of the data generated by the cookie or related to your use of the website (including your IP address) and Google's processing of this data by downloading and installing the browser plug-in available at the following address: tools.google.com/dlpage/gaoptout.

We use Google Analytics so that we can analyze and regularly improve the use of our website.  Through the statistics that are accumulated in this manner, we can improve our services and make them more interesting for you as a user. The legal basis for the use of Google Analytics is Art. 6 Para. 1 p. 1 lit. f GDPR.

Further information on the conditions of use and privacy can be found at www.google.com/analytics/terms/de.html, or at www.google.com/intl/de/analytics/privacyoverview.html. We would like to point out that the code “gat._anonymizeIp();” has been added to Google Analytics on this website to ensure that your IP address is anonymized (IP masking).

9. Use of Google AdWords

We use the online advertising program Google AdWords and conversion tracking in the context of Google AdWords, which is an advertising service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (Google). The cookie for conversion tracking is set when a user clicks on an ad linked by Google. These cookies become invalid after 30 days and are not used for personal identification. If the user uses certain pages on the website of the AdWords customer, our website in this case, and the cookie has not expired, Google and the AdWords customer will recognize that the user has clicked on the ad and was sent to this page. Each customer is given a different cookie; i.e., cookies cannot be tracked by the websites of AdWords customers. The information obtained through the conversion cookie can be used for collecting statistics from AdWords customers. The number of users who have clicked on the ad is tracked and forwarded to a webpage with a conversion tracking tag. We do not collect or process any personal data through advertising. Google only provides us with statistical evaluations. We use these evaluations to determine which of the advertisements are particularly effective. We do not receive any other data from advertising, in particular we are unable to identify the users from this information.

When this marketing tool is used, your browser is automatically linked directly to the Google server. We have no influence on the scope and further use of the data that is collected by Google from using this tool. To the best of our information, it is our understanding that AdWords Conversion notifies Google that you have accessed the relevant part of our website or have clicked on one of our ads. If you are registered with one of Google’s services, Google can associate the visit with your account. Even if you have not registered with Google or have not logged in, the service provider may become aware of your IP address and save it.

We use Google AdWords so that we can offer advertising of interest to you, to design our website to make it more attractive, and to equitably calculate advertising costs. The legal basis for processing your data is Art. 6 Para. 1 p. 1 lit. f GDPR.

If would like to deactivate conversion tracking cookies, you can make settings in your browser to block the cookies from the domain “googleadservices.com”. Should you do this, you may not be able to use all of the functions of our website.

You can find further information on privacy at Google at http://www.google.com/intl/de/policies/privacy.

10. Links to other websites

Our website may contain links to other websites. We do not operate these websites, and we therefore do not have any influence on their content and their privacy policy. We therefore recommend that you carefully read and review the privacy statements on these websites.

11. Changes to this privacy statement

Changes in the legal situation or relevant case law and adaptations to our business model may make it necessary to modify this privacy statement under certain circumstances. We therefore retain the right to adapt this privacy statement at any time. You may request the current data privacy statement from us at any time, or download it from https://www.elesa-ganter.com/en/footer/privacy-notice.